View Vacancy -- IT Support Assistant - Operations Group - IT - LMB 1672

Open Date
16/09/2021, 16:00
Close Date
30/09/2021, 23:55
MRC Laboratory of Molecular Biology
As this job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK.  At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK.  You can check your eligibility here: https://www.gov.uk/check-uk-visa/y

The MRC Laboratory of Molecular Biology (LMB) is one of the birthplaces of modern molecular biology and has played an important role in the development of many new techniques, most notably protein crystallography, cryo-electron microscopy, DNA sequencing and monoclonal antibodies. The LMB has a clear goal of understanding biological processes at the molecular level, with the ultimate aim of using this knowledge to tackle specific problems in human health and disease. We aim to tackle difficult, long-term problems, which often require investment over many years.

There are four scientific Divisions - Structural Studies, Protein and Nucleic Acid Chemistry, Cell Biology and Neurobiology. However, scientific collaboration between the different Divisions is extensive. Scientists are well supported by excellent scientific facilities and by the LMB Operations Group which maintains the core infrastructure and services of the institute.

The LMB provides an unsurpassed environment for both new and established researchers. Scientists are drawn to the LMB from all over the world, thus creating a lively and international community for the exchange of ideas and technical innovation.

UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, more information can be found at www.ukri.org

MRC - 6
Cambridge
£20,234 - £21,321 pro rata
Permanent
Technical & Scientific Professionals
Part Time
20

Overall purpose:

You will be a key member of the IT team which is responsible for providing the IT infrastructure required for the MRC Laboratory of Molecular Biology (LMB) and other local MRC units to achieve their scientific goals. 

Main duties/ Key responsibilities:

•    To be responsible for unpacking, configuring, installing software and delivering new computers to users.

•    To assist with installation of software patches to computers.

•    To assist with keeping the LMB computer asset register up to date. Including regular audits.

•    To assist with ordering and shipping of computer parts and accessories.

•    To assist with patching and activation of network points.

•    To assist the IT engineers with any other tasks as needed.

Working relationships:

You will be required to develop a working relationship with all IT users, i.e. staff (including Scientists and Management), Students and Visiting Workers. 

In addition, you will need to communicate with the users to ascertain what they require to be installed on their computers.

You will report to the Deputy IT manager, and will have no line management responsibilities.

Additional information:

The above lists are not exhaustive and you are required to undertake such duties as may reasonably be requested within the scope of the post.  All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the post and the MRC.  

Education / qualifications / training required:

Essential:
•    No formal IT qualifications are required, however a good understanding of the use of computers in general will be required.
•    Good organisational skills.
•    Good communication skills
•    Experience using Mac or Windows computers.

Previous work experience required:

Desirable: 
•    Experience of working in a busy environment
•    Experience in a role that required good organisations skills

Personal skills / behaviours / qualities:

Essential:
•    Ability to effectively communicate both verbally and in writing with users, contractors and staff at all levels.
•    Excellent interpersonal skills with the ability to work as a team using own initiative when needed.
•    A willingness to learn and develop skills in areas useful to the LMB.
•    A can-do proactive approach to work and a willingness and enthusiasm to help others use IT effectively.
•    Strong organisational skills with the ability to prioritise work to deal with several projects simultaneously. Working to deadlines with minimal supervision.

The MRC is a great place to work and progress your career, be it in scientific research or the support functions.The MRC is a unique working environment where our researchers are rewarded by world class innovation and collaboration opportunities that the MRC name brings. The MRC is an excellent place to develop yourself further and a range of training & development opportunities will be available to you, including professional registration with the Science Council.

Choosing to come to work at the MRC (part of UKRI) means that you will have access to a whole host of benefits from a defined benefit pension scheme and excellent holiday entitlement to access to employee shopping/travel discounts and salary sacrifice cycle to work scheme, as well as the chance to put the MRC and UKRI on your CV in the future.

Our success is dependent upon our ability to embrace diversity and draw on the skills, understanding and experience of all our people. We welcome applications from all sections of the community irrespective of gender, race, ethnic or national origin, religion or belief, sexual orientation, disability or age. As "Disability Confident" employers, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

We will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.  The role holder will be required to have the appropriate level of security screening/vetting required for the role.  UKRI reserves the right to run or re-run security clearance as required during the course of employment.

This opportunity is closed to applications.